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ClaudIA Operational
Cloud Chat Operational
Hub Operational
Eddie Operational
Intercom Intercom APIs Operational
Intercom Intercom Webhooks Operational
HubSpot Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Completed - The scheduled maintenance has been completed.
Sep 26, 02:43 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 26, 02:42 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:30 GMT-03:00
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 13:25 GMT-03:00
Scheduled - Português

No próximo sábado, 26/09, das 02h30 às 03h30 (horário de Brasília), realizaremos uma manutenção programada no Cloud Chat.

A manutenção será realizada durante a madrugada, período de menor movimento da plataforma, e faz parte de uma melhoria na infraestrutura do sistema.

Durante essa janela, algumas funcionalidades do Cloud Chat poderão apresentar instabilidades ou indisponibilidade temporária. Após a conclusão, a plataforma voltará a operar normalmente.

Por que estamos fazendo isso?

A manutenção tem como objetivo aprimorar nossa infraestrutura de banco de dados, contribuindo para mais estabilidade, desempenho e capacidade de crescimento do Cloud Chat.

Não é necessário realizar nenhuma ação. Caso você esteja utilizando a plataforma durante o período, basta atualizar a página após a manutenção.

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English

On Saturday, September 26, from 2:30 AM to 3:30 AM (Brasília time), we will perform scheduled maintenance on Cloud Chat.

The maintenance will take place overnight, during the platform’s lowest-traffic period, and is part of an infrastructure improvement.

During this window, some Cloud Chat features may experience temporary instability or unavailability. Once the maintenance is complete, the platform will return to normal operation.

Why are we doing this?

The maintenance aims to improve our database infrastructure, contributing to greater stability, performance, and scalability for Cloud Chat.

No action is required. If you are using the platform during this period, simply refresh the page once the maintenance is complete.

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Español

El próximo sábado 26/09, de 02:30 a 03:30 (horario de Brasilia), realizaremos un mantenimiento programado en Cloud Chat.

El mantenimiento se llevará a cabo durante la madrugada, período de menor actividad en la plataforma, y forma parte de una mejora en la infraestructura del sistema.

Durante este período, algunas funcionalidades de Cloud Chat podrían presentar inestabilidad o indisponibilidad temporal. Una vez finalizado el mantenimiento, la plataforma volverá a funcionar con normalidad.

¿Por qué estamos realizando este mantenimiento?

El objetivo es mejorar nuestra infraestructura de base de datos, contribuyendo a una mayor estabilidad, rendimiento y capacidad de crecimiento de Cloud Chat.

No es necesario realizar ninguna acción. Si estás utilizando la plataforma durante este período, simplemente actualiza la página una vez finalizado el mantenimiento.

Sep 18, 13:21 GMT-03:00

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.